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CSFS
Service pathway
Operating clarity

Three boundaries CSFS must make explicit

  1. 1

    Commercial boundary: what CSFS promises directly, what a solution partner promises and what the customer owns.

  2. 2

    Operating boundary: who monitors, who responds, who can take action and what happens when systems fail.

  3. 3

    Data boundary: what CSFS receives, where it resides, how consent works and when information is deleted.