From agreement to live service
A CSFS pilot needs a visible delivery path
| Stage | CSFS output | Exit condition |
|---|
| Scope | Users, locations, channels and success measures | Written pilot definition |
| Readiness | Network, hosting, access, support and privacy review | Go-live checklist approved |
| Deploy | Provisioning, staff orientation and controlled activation | Protected users active |
| Operate | Monitoring, escalation, incident handling and reporting | Service levels evidenced |
| Evaluate | Outcome data and lessons against the one test | Scale, revise or stop decision |
Readiness requirement
Confirm that the infrastructure package can be provisioned for the first pilot and repeated without redesign at the next location.